Privacy policy

This Privacy Policy outlines how personal data is collected, processed, protected, and utilized when you visit, browse, or purchase products from scvnkd-bi.myshopify.com (operated by FT INITIALS, Entity ID #32470298667).

2.1 Information We Collect

We gather data necessary to fulfill your beauty orders and optimize your browsing journey:

  • Technical & Browsing Data: IP address, device specifications, browser type, operating system, time zone, referral sources, pages viewed, and site navigation habits collected via cookies, pixel tags, and log files.

  • Transaction & Order Details: Customer name, shipping address, billing address, contact phone number, email address, payment authorization details, and purchase history.

  • Customer Support Records: Inquiries, communications, or product feedback directed to Frederic Staes via [email protected].

2.2 Purpose & Legal Basis for Data Usage

We handle your personal information strictly for legitimate business objectives:

  • Processing cosmetic orders, arranging payment clearance, issuing order invoices, and managing parcel dispatch.

  • Providing order updates, shipping notifications, and responsive customer service support.

  • Monitoring store security, preventing fraudulent transactions, and ensuring checkout safety.

  • Refining store performance, enhancing product catalog listings (eyeshadows, blenders, cleansing oils), and customizing store interactions.

2.3 Data Disclosures & Third-Party Service Providers

We safeguard your personal data and never sell or rent your information to external marketers. Data is shared exclusively with essential operational partners:

  • Shopify: Our web hosting and e-commerce infrastructure provider.

  • Logistics & Freight Carriers: Postal services and couriers responsible for transporting orders to and from Pater Verschuerenstraat 21.

  • Regulatory & Legal Authorities: To comply with court orders, applicable cosmetic laws, subpoenas, or official governmental investigations.

2.4 Cookie Controls

We utilize functional, operational, and analytical cookies to maintain shopping cart persistence, preserve user preferences, and analyze website traffic patterns. You can adjust your browser settings to reject non-essential cookies, though this may alter your shopping experience.

2.5 Consumer Rights & Data Retention

We preserve transaction records for essential accounting, warranty, and tax compliance requirements. You hold the right to request access to, correction of, or permanent deletion of your personal data stored in our system. Please submit data request inquiries directly to [email protected].